Don't Fight Your Insurance Claim Alone.
Storm Ridge has helped hundreds of East Tennessee homeowners navigate the claims process and get the full settlement their damage warrants. We document everything and attend the adjuster meeting with you.
Storm Ridge has helped hundreds of East Tennessee homeowners navigate the claims process and get the full settlement their damage warrants. We document everything and attend the adjuster meeting with you.
Service Overview
Filing a storm damage claim shouldn't feel like a second job. Insurance adjusters work on behalf of the insurance company — their job is to assess damage efficiently, which often means missing items. Storm Ridge works on behalf of you.
We start with a free inspection that documents every point of damage in the format your insurer requires. We prepare a complete Xactimate-compatible report, attend the adjuster meeting with you in person, and review the final scope to identify anything that was underpaid or left off entirely.
If a supplement is needed, we prepare and submit it. If the claim is settled fairly, we complete the restoration with our own licensed crew, premium materials, and a written warranty — so the process ends with a roof that will last.
We Attend the Adjuster Meeting
In person — not just a phone call
What's Included
Storm Ridge handles every part of the insurance process so you don't have to navigate it alone.
Thorough damage inspection with photo documentation
Xactimate-compatible damage report for your insurer
In-person adjuster meeting coordination and attendance
Scope of loss review and supplement identification
Supplement negotiation support for underpaid claims
Full project management from claim approval to completion
How It Works
Storm Ridge performs a thorough inspection of your roof, documenting every point of damage with photos and measurements. This forms the foundation of your claim.
We prepare a complete documentation package — including Xactimate-compatible line items — that your insurer can use to evaluate and approve your claim accurately.
We attend the insurance adjuster's visit with you. We point out damage that adjusters commonly miss and ensure the scope of loss reflects the true cost of restoration.
If the initial settlement is underpaid or missing line items, Storm Ridge reviews the Xactimate estimate and submits a detailed supplement on your behalf.
Once the claim is approved, Storm Ridge completes the restoration using premium materials, our own licensed crews, and a written workmanship warranty.
Why Storm Ridge
We've handled hundreds of East Tennessee claims
Storm Ridge has navigated the full claims process with dozens of insurance carriers. We know what adjusters look for, what they miss, and how to make sure your claim accurately reflects the damage.
We attend the adjuster meeting — not just prepare you for it
Being present at the adjuster visit changes the outcome. We point out damage in real time, answer technical questions about materials and code upgrades, and ensure nothing is left off the scope.
Supplements are part of the service
Many initial claim settlements are low. Storm Ridge identifies missing line items — code upgrade allowances, drip edge, ice & water shield, ventilation — and submits detailed supplements to close the gap.
No claim, no pressure
If your damage doesn't warrant a claim or your deductible isn't worth filing for, we'll tell you directly. We don't push unnecessary claims that could affect your insurance rates.
400+
Claims Assisted
Across East Tennessee
100%
Claim Attendance
We attend every adjuster meeting
Avg. 22%
Supplement Increase
Above initial offer on complex claims
Zero
Out-of-Pocket Surprises
Clear estimates before work starts
Also From Storm Ridge
FAQ
What East Tennessee homeowners ask before filing a storm damage claim.
A free inspection from Storm Ridge gives you the documentation you need before the adjuster arrives. Serving Greeneville, Morristown, Knoxville, and all of East Tennessee.